March 1998 - June 1999 Previous
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Boston Scientific, Natick MA

As Client Delivery Executive, I was the IT Manager and the Network Operations Manager, responsible for startup ,implementation, and steady state of the account. This included Help Desk, Desktop Field Support, and Hardware Maintenance, Unix and NT Server administration and more.

As Network Manager, I was responsible for a team supporting 600 Network Hubs Devices, 80 Routers, and the LAN/WAN at ~ 50 Customer locations worldwide in ~ 15 countries. We also provided Data Center Support for ~ 8000 seats. My financial responsibilities included management of a $40M contract, and development of a $10M additional H/W maintenance contract. My team also project managed the network merger of the division of Pfizer that they purchased.

My family and I decided not to take a long delayed EDS relocation offer to Boston or an offer to be the overall account manager. There were ~ 90 EDS team members on site at the BSC account, in addition to leveraged resources in Plano TX.

This fascinating assignment involved managing the IT facilities at Boston Scientific, which had it's R&D in clean room environments in Natick and other manufacturing facilities around the globe. They make Micro-invasive surgical devices like stents, and angioplasty devices. The other interesting item is that their headquarters were the previous home to Carling Black Label Brewery, and you could still go into the basement, and see where all the old facilities were largely still in tact. It was a very employee friendly place to work.

I acquired a new found appreciation for just how high-tech the medical industry is, and how refreshing it is to work at an employee centered company.